About CalABLE

What is CalABLE?

CalABLE is a tax-advantaged savings and investment program designed to help eligible individuals save for disability-related expenses without jeopardizing their public benefits.

What is a CalABLE account?

A CalABLE account is a savings and investment account. ABLE-eligible individuals (and their friends, family and employers) may contribute up to $16,000 a year to a CalABLE account without jeopardizing public benefits such as SSI and Medicaid. Account beneficiaries who work can potentially contribute additional funds.

Earnings and withdrawals in a CalABLE account receive tax-free treatment, provided the funds are used for Qualified Disability Expenses.

How can I use a CalABLE account?

Money in your ABLE account can be used to pay for Qualified Disability Expenses (QDEs). An expense is "qualified" if:

  • You incurred the expense at a time when you were considered an eligible individual;
  • The expense relates to your disability; and
  • The expense helps you to maintain or improve your health, independence or quality of life.

Who can set up a CalABLE account?

An Eligible Individual, or an Authorized Legal Representative (the parent, legal guardian or conservator of an Eligible Individual, or the holder of a power of attorney for an Eligible Individual) can set up an ABLE Account.

Do I have to be a resident of California to open an account?

No, residents of any U.S. state can open a CalABLE account.

Who is eligible to open a CalABLE account?

CalABLE accounts may be opened by or on behalf of an eligible individual. An eligible individual is a person who:

  • Is entitled to SSI or SSDI because of a disability or has blindness as determined by the Social Security Act; or
  • Has a disability certification (a signed diagnosis by a licensed physician).

In all cases, the blindness or disability must have occurred before age 26.

Will a CalABLE account affect my government benefits?

Your CalABLE account will not count against your eligibility for federal or California state benefits, unless your account exceeds a balance of $100,000. Once your account exceeds $100,000 your SSI would be suspended and your eligibility for California state and local means-tested programs could be at risk. Your account balance will never affect your eligibility for Medicaid/Medi-Cal.

For example, if you have $2,500 in your CalABLE account, that $2,500 does not count as an asset for purposes of determining your eligibility for federal or California public benefits programs, like SSI or Medicaid.

If you receive SSI benefits and your CalABLE account balance exceeds $100,000, your SSI benefits will be suspended (but not terminated). Once your balance drops below the maximum account balance, you can notify the Social Security Administration to have your SSI benefits resume, and you may resume making contributions to your account.

In addition, money you withdraw and use for housing expenses may affect your SSI benefits if you do not spend it right away. To avoid any impact to your SSI benefits, be sure to spend housing money within the same calendar month that you withdraw it. For example, if you withdraw $500 from your CalABLE account on January 3rd for rent, you must pay that rent money by January 31st. As long as you do not hold housing funds over from one calendar month to the next, they will not affect your SSI benefits.

CalABLE Account Setup

How do I open an account?

CalABLE allows participants to easily establish and maintain their accounts online. To open an account, please visit www.CalABLE.ca.gov and click on "Open an Account." Once your account is open, you can manage it (for example, update your contact information, make a contribution, check your balance or request a withdrawal) by logging into your account on www.CalABLE.ca.gov.

What are the fees for a CalABLE account?

CalABLE accounts have a low annual flat fee of $37. In addition, there is a State Administrative Fee, as well as low fees on the underlying investment options. Additional fees include the following:

  • $10 per year if you choose to receive paper statements/mail document delivery.
  • $20 if your electronic funds transfer is rejected or if your check bounces.
  • $5 for each time you request a check withdrawal.

For more information on CalABLE fees, click here.

Is there a minimum amount required to open an account?

There is a minimum contribution amount of $25 to open a CalABLE account. Subsequent contributions minimums are also $25.

Are there limits on how much I can contribute to a CalABLE account?

Currently, the maximum Annual Contribution Limit is $16,000. This amount is subject to change periodically based on the annual federal gift tax limit, which is currently $16,000.

Account owners/beneficiaries who are employed can contribute additional amounts above the $16,000 annual limit. For example, in 2022, eligible working individuals living in the 48 contiguous United States can contribute an amount equal to their current year gross income up to an additional $12,880 ($16,090 for Alaska and $14,820 for Hawaii).

The maximum balance allowed for a CalABLE account is $529,000, but you should consider the impact to your disability benefits. Once your account balance exceeds $100,000, your SSI would be suspended and your eligibility for California state and local means-tested programs could be affected. However, your account balance will never affect your eligibility for Medicaid/Medi-Cal.

US Bank Solutions Card

What is the U.S. Bank Solutions Premier Prepaid Card?

The U.S. Bank Solutions Premier Prepaid Card (“Prepaid Card”) is a reloadable prepaid debit card which you can load from your CalABLE account. It allows you increased flexibility in using the funds in your CalABLE account for qualified disability expenses. You can transfer money from your CalABLE account to the Prepaid Card and use it when you need to pay for qualified disability expenses anywhere Visa® debit cards are accepted including in stores or online. The Prepaid Card is not a credit card that extends credit, nor does it draw directly from your CalABLE account. The Prepaid Card is a reloadable prepaid debit card that is funded by withdrawals you initiate from your CalABLE account.

How do I request a Prepaid Card?

You can request a Prepaid Card at the time of enrollment in the CalABLE Program, or if you have an existing CalABLE account, you can request a Prepaid Card at any time by logging into your CalABLE account and requesting a Prepaid Card on the Prepaid Cards tab and then select “Order”.

Can an Authorized Legal Representative (ALR) request multiple Cards for multiple Beneficiaries?

Yes. An ALR can request a Card for each account.

Can the ALR and Qualified Beneficiary have separate Cards?

Yes. The ALR and Qualified Beneficiary may have separate Cards and each Card will have a separate balance for tracking purposes.

How do I activate my Prepaid Card?

After you receive your Prepaid Card, follow the instructions included with your Card to activate it via the cardholder website or the U.S. Bank Mobile App, both of which can be found here: www.myusbankprepaidcard.com.

How do I load funds onto my Prepaid Card?

Once you activate your Prepaid Card, you can load funds onto the Card by logging into your CalABLE account. Select the Financials tab and select Withdrawals. Follow the instructions on the withdrawal page. Funds will be transferred from your CalABLE account to your Prepaid Card within 3 to 5 business days from the date of the withdrawal request.

Are the funds on my Prepaid Card protected?

You are generally protected from all liability for unauthorized transactions with Zero Liability. You must call the number on the back of your Card immediately to report any unauthorized use. Certain conditions and limitations may apply. See your Cardholder Agreement for details. To report a lost or stolen Card, please immediately call 1-866-335-1721, 24 hours a day, 7 days a week.

What are the customer service business hours?

Our customer service hours are Monday through Friday, 9 AM to 5 PM PST. If you have questions regarding your CalABLE account or your Prepaid Card, please call the CalABLE Service Center at 833-Cal-ABLE (833-225-2253).

Where can I use my Prepaid Card?

The Prepaid Card can be used everywhere Visa® debit cards are accepted, online and in stores; however, you cannot use your Card for ATM transactions or to receive cash at a financial institution or receive cash back from a merchant transaction. Using the Card for non-qualified expenses could result in loss of certain means-tested government benefits, including Social Security Income. For more information, see our FAQ about qualified disability expenses.

How can I check my balance and review transactions on my Prepaid Card?

Check your available balance and transaction history by logging into your CalABLE account, U.S. Bank Mobile App, or the cardholder website at www.myusbankprepaidcard.com. With the U.S. Bank Mobile App, you can set up email or text alerts to get notified when your Card is loaded and when your balance gets low.

If you need additional assistance, contact the CalABLE Service Center at 1-833-225-2253 Monday through Friday, 9:00 a.m. to 5:00 p.m. PST, excluding holidays.

What fees are associated with the Prepaid Card?

There is no cost to enroll in the Prepaid Card program. Fees associated with using the Card are separate from and, in addition to, the fees that may be charged by the CalABLE Program.

Fees associated with the Card are located on the Fee Schedule displayed when you order a Card and on the Card holder sent with your Card. You may also find fee information on the U.S. Bank website located here:
https://www.usbankfocus.com/c/document_library/get_file?uuid=5aae5a62-f430-9720-f259-ec88d2bf6702&groupId=52882601
Or you may call the CalABLE Customer Support team at 1-833-225-2253 to request fee information.

Can I use the Prepaid Card to get cash?

No. Cash withdrawals by ATM, teller, or cash back from merchants are not available with the Card.

What happens if I exceed the available balance on my Prepaid Card?

You will not be able to exceed your available balance. Attempted transactions that would result in exceeding your available balance will be denied.

How does my Prepaid Card impact my benefits?

You are responsible for using the amount on your Card for qualified disability expenses. Receipts should be retained in case the Internal Revenue Service or Social Security Administration has questions about an expense. Any funds loaded onto your Prepaid Card and not spent on qualified disability expenses in the same calendar year will be considered an asset for purposes of determining your eligibility for certain means-tested Federal programs, including Medicaid, SSI and SSDI. Any withdrawals for housing expenses that are not spent in the month the withdrawal is loaded onto your Card will also be considered an asset for SSI purposes.

For more information on qualified disability expenses, please see our FAQs at https://www.calable.ca.gov/faq.

What are the federal income tax restrictions on funds loaded onto the Prepaid Card?

Any earnings on funds loaded onto your Prepaid Card that are not used for qualified disability expenses within the same calendar year may be subject to federal and state income tax, including an additional federal 10% tax and an additional 2.5% state tax for California state taxpayers. Beginning in 2021, for federal tax purposes, the deadline to spend any funds loaded onto your Prepaid Card on qualified disability expenses will be sixty days following the end of the calendar year to avoid taxes and penalties. Receipts should be retained in case the Internal Revenue Service has questions about an expense.

What happens in the event of death of a CalABLE account beneficiary who has a Prepaid Card?

The executor of the Beneficiary’s estate would contact U.S. Bank customer service at 1-866-335-1721 to discuss the required documentation and steps necessary to terminate the Prepaid Card and handle the funds based on the Beneficiary’s estate.

What happens if the Authorized Legal Representative on the account changes?

The former Authorized Legal Representative’s Card will be inactivated on your CalABLE account, however, they will still have access to the balance on the Card and can continue using it. The new Authorized Legal Representative will need to order a new Card.

How do I contact customer support for my CalABLE account?

Our customer service teams are ready to help. For inquiries about your CalABLE or Prepaid Card account, including requesting a Card or loading funds to an existing Card, please call CalABLE customer service at 1-833-225-2253. Our customer service hours are Monday through Friday, 9 a.m. to 5p.m. PT, excluding holidays.

If you want to dispute a transaction or need to report the Card lost or stolen, please call the U.S. Bank customer service team at 1-866-335-1721.

How do I contact customer support for the CalABLE Visa Prepaid Card previously issued by MetaBank?

Customer service contact information:

Website:
www.CalABLEcard.com
Phone Number:
1-888-853-5316
Address:
Card Holder Services
P.O. Box 7244
Sioux Falls, SD 57117-7244

The U.S. Bank Solutions Visa Card is issued by U.S. Bank National Association pursuant to a license from Visa U.S.A. Inc. © 2022 U.S. Bank. Member FDIC

Manage Your CalABLE Account

Where do I go to login to my CalABLE account?

Access your account at https://access.calable.ca.gov.

How do I add money to my account?

Contributions can be made online to your account at www.CalABLE.ca.gov.

Who can contribute money to my account?

Anyone can contribute to your CalABLE account – you, your friends, your family, business, employer, trust or a corporation.

Can I roll over a 529 college savings plan into my CalABLE account?

You can roll over amounts from a 529 college savings plan into your CalABLE account tax-free. Keep in mind that 529 rollovers count as part of your annual $16,000 contribution limit. In addition, the IRS allows for one ABLE Program to ABLE Program transfer every 12 months.

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How do I withdraw money from my account?

Simply log into your CalABLE account online and request a withdrawal. The withdrawal can be sent to your bank electronically, loaded onto your CalABLE Prepaid Card, or you can request a check be sent to you for a small fee. Through the check option, participants can request a check payable to themselves or a third party to pay bills or other Qualified Disability Expenses.

How can my family and friends contribute to my account?

We offer a gifting tool which allows you to ask friends and family for gifts on holidays, special occasions or to help you reach a financial goal. All you have to do is create an eGift event at any time. We will send out an email with a unique link and a personalized message, instructing recipients on how to make an online contribution. The email can be sent to as many friends and family as you like.

Click here for directions and visuals on how to set up an eGift for your account (PDF).

Check contributions will also be accepted.

  1. Make check payable to CalABLE and mail to:

    CalABLE
    P.O. Box 44309
    Jacksonville, FL 32231

  2. Include the beneficiary name and account number to which the contribution should be applied.

What if I use my account for a Non-Qualified Expense?

You may have to pay income taxes, plus a 10% additional federal tax and a 2.5% California state tax on the earnings portion of any withdrawal not used for QDEs. Additionally, the non-qualified funds you withdraw may be counted against you for purposes of determining your eligibility for public benefits programs like Supplemental Security Income (SSI).


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